Lender · complaint record
Solar Mosaic complaints
Filed under Solar Mosaic LLC
Consumers have filed 1,026 complaints about Solar Mosaic since 2019, 387 of them in the last 12 months (+51% on the year before). It answered 54% on time and closed 0% with relief for the customer - less often than a typical lender. The most common problem is getting the loan. It is the 6th most complained-about of 272 personal & payday lenders this year.
Poor response record. How it works
- Complaints on record
- 1,026
- Last 12 months
- 387
- Answered on time
- 54%
- Closed with relief
- 0%
- Last 30 days
- 10
- Rank
- #6 of 272
Since May 2019
+51% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 29, 2026
Most complained-about personal & payday lenders
Solar Mosaic complaints by month
The busiest month was April 2026 (61 complaints). Complaints in the last 12 months are up 51% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Solar Mosaic answered last 12 months
- Closed with explanation387100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4554% on time
- Relief for customers0/400% closed with relief
- Complaint trend5/15+51% vs last year
What Solar Mosaic complaints are about
Top Solar Mosaic problems last 12 months
Where Solar Mosaic complaints come from
Most complaints: California (234), Texas (158), Florida (148), New York (55), Georgia (48).
Solar Mosaic compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Cherry TechnologiesPayday & personal loans | 44 | 452 | D |
| 2 | Dave OperatingPayday & personal loans | 33 | 416 | F |
| 3 | Solar MosaicPayday & personal loans | 5 | 387 | F |
| 4 | Aqua FinancePayday & personal loans | 56 | 335 | C |
| 5 | Solar ServicingPayday & personal loans | 55 | 288 | C |
| 6 | Zip Co USPayday & personal loans | 26 | 287 | F |
| 7 | Rosebud Economic DevelopmentPayday & personal loans | 3 | 281 | F |
| 8 | Uprova CreditPayday & personal loans | 45 | 266 | D |
Compare side by side: Solar Mosaic vs Cherry Technologies · Solar Mosaic vs Dave Operating · Solar Mosaic vs Aqua Finance · Solar Mosaic vs Solar Servicing
What people say about Solar Mosaic
All experiencesNo experiences with Solar Mosaic yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Solar Mosaic complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Oct 29, 2026 | Payday & personal loans | Getting the loan | Explained |
| Oct 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 27, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Oct 26, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Oct 22, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Oct 21, 2026 | Payday & personal loans | Getting the loan | Explained |
| Oct 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 18, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 18, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 16, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 15, 2026 | Payday & personal loans | Getting the loan | Explained |
Questions about Solar Mosaic
How many complaints does Solar Mosaic have?
Solar Mosaic has 1,026 complaints on record since May 2019, including 387 in the last 12 months and 10 in the last 30 days. That makes it number 229 of every company by complaints this year.
Does Solar Mosaic respond to complaints?
Yes. Solar Mosaic answered 54% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 5/100 (grade F).
What do people complain about most with Solar Mosaic?
The most common problems are getting the loan (99), problem with additional add-on products or services (109), attempts to collect debt not owed (95).
Is Solar Mosaic legit?
Solar Mosaic is a real company with a public complaint record: consumers have complained about it 1,026 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Solar Mosaic legit? for the signals, red flags and how to protect yourself.
Are complaints about Solar Mosaic going up or down?
Up. There were 387 complaints in the last 12 months against 256 in the 12 before (+51%). See every month.
How do I file a complaint against Solar Mosaic?
Complain to Solar Mosaic in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Solar Mosaic complaints come from?
Most come from California (234), Texas (158), Florida (148). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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