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Student loans

Complaint 2164565 Riverwalk Financial

Fixed
Product
Student loan · Federal student loan servicing
Detail
Don't agree with fees charged
From
North Carolina 28215
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
No
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Oct 17, 2016Complaint received
  2. Nov 28, 2016Sent to Riverwalk Financial (42 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Riverwalk Financial complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 22, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedTNExplainedYes
Feb 28, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceTNExplainedYes
Feb 3, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedMAMoney backNo
Jan 19, 2017Student loansDealing with my lender or servicerReceived bad information about my loanTXExplainedNo
Aug 22, 2016Student loansDealing with my lender or servicerReceived bad information about my loanTXExplainedNo
Aug 5, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledVAExplainedYes
Jul 25, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCOExplainedNo
Apr 4, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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