Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 2296350 Riverwalk Financial

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about my loan
From
Texas 786XX
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Jan 19, 2017Complaint received
  2. Jan 24, 2017Sent to Riverwalk Financial (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Riverwalk Financial?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Riverwalk Financial's record

More Riverwalk Financial complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 22, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedTNExplainedYes
Feb 28, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceTNExplainedYes
Feb 3, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedMAMoney backNo
Oct 17, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedNCFixedNo
Aug 22, 2016Student loansDealing with my lender or servicerReceived bad information about my loanTXExplainedNo
Aug 5, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledVAExplainedYes
Jul 25, 2016Student loansDealing with my lender or servicerReceived bad information about my loanCOExplainedNo
Apr 4, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedTNExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience