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Case file

Credit reporting

Complaint 21654583 KeyBank

Explained
Company
KeyBank
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Was not notified of investigation status or results
From
Alaska 995XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 28, 2026Complaint received
  2. Apr 28, 2026Sent to KeyBank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Oct 17, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAIn progressYes
Sep 18, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Sep 10, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMIExplainedYes
Sep 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMIExplainedYes
Sep 1, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Jul 27, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Jul 21, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Apr 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYFixedYes
Apr 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYFixedYes
Mar 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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