Case file
Credit cards
Complaint 26243704 KeyBank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 1, 2026Complaint received
- Sep 1, 2026Sent to KeyBank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More KeyBank complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PA | In progress | Yes |
| Sep 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PA | Explained | Yes |
| Sep 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MI | Explained | Yes |
| Sep 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MI | Explained | Yes |
| Jul 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | OH | Explained | Yes |
| Jul 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | OH | Explained | Yes |
| Apr 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | AK | Explained | Yes |
| Apr 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Fixed | Yes |
| Apr 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Fixed | Yes |
| Mar 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | IN | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.