Case file
Mortgages
Complaint 2178895 Umpqua
Explained- Product
- Mortgage · Other mortgage
- Filed by
- Postal mail
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 25, 2016Complaint received
- Oct 27, 2016Sent to Umpqua (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Umpqua complaints about application, originator, mortgage broker
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 20, 2016 | Mortgages | Application, originator, mortgage broker | PA | Explained | Yes |
| Sep 25, 2016 | Mortgages | Application, originator, mortgage broker | WA | Money back | Yes |
| Jul 24, 2016 | Mortgages | Application, originator, mortgage broker | OR | Explained | Yes |
| Feb 22, 2016 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Feb 20, 2016 | Mortgages | Application, originator, mortgage broker | AZ | Explained | Yes |
| Sep 28, 2015 | Mortgages | Application, originator, mortgage broker | CA | Fixed | Yes |
| Aug 5, 2015 | Mortgages | Application, originator, mortgage broker | WA | Explained | Yes |
| May 13, 2014 | Mortgages | Application, originator, mortgage broker | OR | Explained | Yes |
| Jan 29, 2014 | Mortgages | Application, originator, mortgage broker | WA | Explained | Yes |
| Sep 10, 2013 | Mortgages | Application, originator, mortgage broker | NV | Money back | Yes |
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