Case file
Mortgages
Complaint 2258276 Umpqua
Explained- Product
- Mortgage · Other mortgage
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 20, 2016Complaint received
- Dec 21, 2016Sent to Umpqua (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Umpqua complaints about application, originator, mortgage broker
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 25, 2016 | Mortgages | Application, originator, mortgage broker | WA | Explained | Yes |
| Sep 25, 2016 | Mortgages | Application, originator, mortgage broker | WA | Money back | Yes |
| Jul 24, 2016 | Mortgages | Application, originator, mortgage broker | OR | Explained | Yes |
| Feb 22, 2016 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Feb 20, 2016 | Mortgages | Application, originator, mortgage broker | AZ | Explained | Yes |
| Sep 28, 2015 | Mortgages | Application, originator, mortgage broker | CA | Fixed | Yes |
| Aug 5, 2015 | Mortgages | Application, originator, mortgage broker | WA | Explained | Yes |
| May 13, 2014 | Mortgages | Application, originator, mortgage broker | OR | Explained | Yes |
| Jan 29, 2014 | Mortgages | Application, originator, mortgage broker | WA | Explained | Yes |
| Sep 10, 2013 | Mortgages | Application, originator, mortgage broker | NV | Money back | Yes |
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