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Mortgages

Complaint 2193522 Astoria Bank

Explained
Product
Mortgage · Conventional adjustable mortgage (ARM)
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 3, 2016Complaint received
  2. Nov 4, 2016Sent to Astoria Bank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Astoria Bank complaints about loan servicing, payments, escrow account

ReceivedAboutIssueStateAnswerOn time
Apr 13, 2017MortgagesLoan servicing, payments, escrow accountNYMoney backYes
Apr 3, 2017MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Mar 13, 2017MortgagesLoan servicing, payments, escrow accountNJExplainedYes
Mar 8, 2017MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Mar 4, 2017MortgagesLoan servicing, payments, escrow accountVAMoney backYes
Jan 19, 2017MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Jan 17, 2017MortgagesLoan servicing, payments, escrow accountILFixedYes
Dec 5, 2016MortgagesLoan servicing, payments, escrow accountGAMoney backYes
Nov 28, 2016MortgagesLoan servicing, payments, escrow accountDCFixedYes
Nov 28, 2016MortgagesLoan servicing, payments, escrow accountMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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