Case file
Student loans
Complaint 2228514 Account Control Technology
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about my loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint is the result of an isolated error
- Nov 29, 2016Complaint received
- Dec 13, 2016Sent to Account Control Technology (14 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Account Control Technology complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 19, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | WA | Explained | Yes |
| Mar 21, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | OH | Fixed | Yes |
| Mar 7, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MA | Fixed | Yes |
| Jan 30, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MA | Fixed | Yes |
| Jan 19, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | CA | Fixed | Yes |
| Oct 6, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | VA | Fixed | Yes |
| Aug 19, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | FL | Fixed | Yes |
| Jul 28, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | PA | Explained | Yes |
| Jul 26, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | GA | Fixed | Yes |
| Jun 14, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | MD | Fixed | Yes |
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