Case file
Student loans
Complaint 2442887 Account Control Technology
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Trouble with how payments are handled
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Apr 19, 2017Complaint received
- Apr 20, 2017Sent to Account Control Technology (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Account Control Technology complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 21, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | OH | Fixed | Yes |
| Mar 7, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MA | Fixed | Yes |
| Jan 30, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MA | Fixed | Yes |
| Jan 19, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | CA | Fixed | Yes |
| Nov 29, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | NY | Explained | Yes |
| Oct 6, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | VA | Fixed | Yes |
| Aug 19, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | FL | Fixed | Yes |
| Jul 28, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | PA | Explained | Yes |
| Jul 26, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | GA | Fixed | Yes |
| Jun 14, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | MD | Fixed | Yes |
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