Case file
Money transfers & apps
Complaint 22387767 Synchrony
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 20, 2026Complaint received
- May 20, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about money was not available when promised
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 24, 2026 | Money transfers & apps | Money was not available when promised | VI | In progress | Yes |
| Jun 15, 2026 | Crypto | Money was not available when promised | HI | Money back | Yes |
| May 28, 2026 | Money transfers & apps | Money was not available when promised | NH | Explained | Yes |
| Apr 25, 2026 | Money transfers & apps | Money was not available when promised | RI | Explained | Yes |
| Oct 3, 2025 | Money transfers & apps | Money was not available when promised | IN | Explained | Yes |
| Aug 29, 2025 | Money transfers & apps | Money was not available when promised | SC | Explained | Yes |
| Aug 21, 2025 | Money transfers & apps | Money was not available when promised | NJ | Explained | Yes |
| Aug 7, 2025 | Money transfers & apps | Money was not available when promised | OK | Explained | Yes |
| May 1, 2025 | Money transfers & apps | Money was not available when promised | PA | Explained | Yes |
| Mar 24, 2025 | Crypto | Money was not available when promised | IL | Explained | Yes |
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