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Crypto

Complaint 23226005 Synchrony

Money back
Company
Synchrony
Product
Money transfer, virtual currency, or money service · Virtual currency
From
Hawaii XXXXX
Filed by
Web · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 15, 2026Complaint received
  2. Jun 15, 2026Sent to Synchrony
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Synchrony complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Money transfers & appsMoney was not available when promisedVIIn progressYes
May 28, 2026Money transfers & appsMoney was not available when promisedNHExplainedYes
May 20, 2026Money transfers & appsMoney was not available when promisedWAExplainedYes
Apr 25, 2026Money transfers & appsMoney was not available when promisedRIExplainedYes
Oct 3, 2025Money transfers & appsMoney was not available when promisedINExplainedYes
Aug 29, 2025Money transfers & appsMoney was not available when promisedSCExplainedYes
Aug 21, 2025Money transfers & appsMoney was not available when promisedNJExplainedYes
Aug 7, 2025Money transfers & appsMoney was not available when promisedOKExplainedYes
May 1, 2025Money transfers & appsMoney was not available when promisedPAExplainedYes
Mar 24, 2025CryptoMoney was not available when promisedILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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