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Bank accounts

Complaint 2247116 Umpqua

Explained
Company
Umpqua
Product
Bank account or service · Checking account
From
California 95841
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 13, 2016Complaint received
  2. Dec 14, 2016Sent to Umpqua (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Umpqua complaints about account opening, closing, or management

ReceivedAboutIssueStateAnswerOn time
Mar 23, 2017Bank accountsAccount opening, closing, or managementORExplainedYes
Feb 9, 2017Bank accountsAccount opening, closing, or managementWAExplainedYes
Feb 6, 2017Bank accountsAccount opening, closing, or managementORExplainedYes
Feb 1, 2017Bank accountsAccount opening, closing, or managementORExplainedYes
Jan 25, 2017Bank accountsAccount opening, closing, or managementWAExplainedYes
Dec 9, 2016Bank accountsAccount opening, closing, or managementORExplainedYes
Nov 21, 2016Bank accountsAccount opening, closing, or managementCAExplainedYes
Nov 14, 2016Bank accountsAccount opening, closing, or managementWAExplainedYes
Sep 26, 2016Bank accountsAccount opening, closing, or managementORMoney backYes
Jun 22, 2016Bank accountsAccount opening, closing, or managementMNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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