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Bank accounts

Complaint 2336463 Umpqua

Explained
Company
Umpqua
Product
Bank account or service · Cashing a check without an account
From
Washington 98684
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 9, 2017Complaint received
  2. Feb 14, 2017Sent to Umpqua (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Umpqua complaints about account opening, closing, or management

ReceivedAboutIssueStateAnswerOn time
Mar 23, 2017Bank accountsAccount opening, closing, or managementORExplainedYes
Feb 6, 2017Bank accountsAccount opening, closing, or managementORExplainedYes
Feb 1, 2017Bank accountsAccount opening, closing, or managementORExplainedYes
Jan 25, 2017Bank accountsAccount opening, closing, or managementWAExplainedYes
Dec 13, 2016Bank accountsAccount opening, closing, or managementCAExplainedYes
Dec 9, 2016Bank accountsAccount opening, closing, or managementORExplainedYes
Nov 21, 2016Bank accountsAccount opening, closing, or managementCAExplainedYes
Nov 14, 2016Bank accountsAccount opening, closing, or managementWAExplainedYes
Sep 26, 2016Bank accountsAccount opening, closing, or managementORMoney backYes
Jun 22, 2016Bank accountsAccount opening, closing, or managementMNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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