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Auto loans & leases

Complaint 22520776 NBT Bancorp

Explained
Product
Vehicle loan or lease · Loan
Detail
Problem with additional add-on products or services purchased with the loan
From
New York 128XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 24, 2026Complaint received
  2. May 24, 2026Sent to NBT Bancorp
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about getting a loan or lease

ReceivedAboutIssueStateAnswerOn time
Dec 11, 2023Auto loans & leasesGetting a loan or leaseCredit denialNYExplainedYes
Aug 8, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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