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Case file

Auto loans & leases

Complaint 7981918 NBT Bancorp

Explained
Product
Vehicle loan or lease · Loan
Detail
Credit denial
From
New York 13502
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 11, 2023Complaint received
  2. Dec 13, 2023Sent to NBT Bancorp (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about getting a loan or lease

ReceivedAboutIssueStateAnswerOn time
May 24, 2026Auto loans & leasesGetting a loan or leaseProblem with additional add-on products or services purchased with the loanNYExplainedYes
Aug 8, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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