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Student loans

Complaint 22652153 Earnest

Explained
Company
Earnest
Product
Student loan · Federal student loan servicing
Detail
Problem with customer service
From
Florida 33967
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 28, 2026Complaint received
  2. Jun 10, 2026Sent to Earnest (13 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Earnest complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026Student loansDealing with your lender or servicerProblem with customer serviceILExplainedYes
Oct 1, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Oct 1, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Sep 30, 2026Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
Aug 23, 2026Student loansDealing with your lender or servicerProblem with customer servicePAExplainedYes
Aug 11, 2026Student loansDealing with your lender or servicerReceived bad information about your loanWIExplainedYes
Aug 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Jul 29, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
May 27, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes
May 25, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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