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Complaint log

Earnest complaint log

The newest complaints about Earnest, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026Student loansDealing with your lender or servicerProblem with customer serviceILExplainedYes
Oct 21, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYExplainedYes
Oct 19, 2026Student loansIncorrect information on your reportAccount information incorrectILExplainedYes
Oct 1, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Oct 1, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Sep 30, 2026Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
Sep 21, 2026Student loansGetting a loanConfusing or misleading advertisingILExplainedYes
Sep 17, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Sep 7, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Aug 23, 2026Student loansDealing with your lender or servicerProblem with customer servicePAExplainedYes
Aug 22, 2026Student loansGetting a loanProblem with the interest rateNJExplainedYes
Aug 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectIAExplainedYes
Aug 11, 2026Student loansDealing with your lender or servicerReceived bad information about your loanWIExplainedYes
Aug 11, 2026Student loansGetting a loanConfusing or misleading advertisingMIExplainedYes
Aug 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Aug 3, 2026Student loansGetting a loanProblem with signing the paperworkDCExplainedYes
Jul 29, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Jul 13, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jul 8, 2026Student loansIncorrect information on your reportAccount status incorrectCAExplainedYes
Jul 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedYes
Jun 29, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Jun 16, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes
May 28, 2026Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
May 27, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes
May 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
May 25, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMOExplainedYes
May 25, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanIAExplainedYes
May 21, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
May 11, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
May 6, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
May 1, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsNJExplainedYes
Apr 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Apr 21, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsCAExplainedYes
Apr 17, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Apr 13, 2026Student loansGetting a loanChanges in terms mid-deal or after closingCAExplainedYes
Apr 12, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Apr 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Mar 31, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
Mar 15, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Mar 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Mar 4, 2026Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
Mar 3, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Feb 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Feb 23, 2026Student loansDealing with your lender or servicerProblem with customer serviceMAExplainedYes
Feb 18, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedTXExplainedYes
Feb 13, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTNExplainedYes
Feb 11, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsFLExplainedYes
Feb 11, 2026Student loansGetting a loanConfusing or misleading advertisingCAExplainedYes
Feb 4, 2026Student loansGetting a loanProblem with signing the paperworkCAExplainedYes
Jan 29, 2026Payday & personal loansGetting the loanMAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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