Complaint 2269568 U.S. Bank

Explained

Company: U.S. Bank
Product: Credit card
Issue: Payoff process
From: Wisconsin 54501
Filed by: Phone · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Dec 30, 2016Complaint received
Dec 30, 2016Sent to U.S. Bank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about payoff process

Received	About	Issue	State	Answer	On time
Apr 14, 2017	Credit cards	Payoff process	VA	Explained	Yes
Apr 6, 2017	Credit cards	Payoff process	NE	Explained	Yes
Jan 25, 2017	Credit cards	Payoff process	HI	Explained	Yes
Nov 25, 2016	Credit cards	Payoff process	IL	Explained	Yes
Nov 18, 2016	Credit cards	Payoff process	MN	Money back	Yes
Oct 28, 2016	Credit cards	Payoff process	NE	Fixed	Yes
Oct 1, 2016	Credit cards	Payoff process	DC	Fixed	Yes
Sep 22, 2016	Credit cards	Payoff process	MD	Explained	Yes
Jul 12, 2016	Credit cards	Payoff process	IL	Explained	Yes
May 31, 2016	Credit cards	Payoff process	WA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works