Case file
Bank accounts
Complaint 22793660 East West Bank
Explained- Product
- Checking or savings account · Checking account
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 2, 2026Complaint received
- Jun 2, 2026Sent to East West Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More East West Bank complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 23, 2026 | Bank accounts | Closing an accountFunds not received from closed account | - | Explained | Yes |
| Aug 26, 2026 | Bank accounts | Closing an accountFunds not received from closed account | - | Explained | Yes |
| Aug 7, 2026 | Bank accounts | Closing an accountFunds not received from closed account | - | Explained | Yes |
| Jul 9, 2026 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Jun 18, 2026 | Bank accounts | Closing an accountCompany closed your account | VA | Explained | Yes |
| Jun 10, 2026 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Jun 6, 2026 | Bank accounts | Closing an accountCompany closed your account | VA | Explained | Yes |
| Jun 5, 2026 | Bank accounts | Closing an accountCompany closed your account | VA | Explained | Yes |
| Jun 5, 2026 | Bank accounts | Closing an accountCompany closed your account | VA | Explained | Yes |
| Jun 4, 2026 | Bank accounts | Closing an accountCompany closed your account | VA | Explained | Yes |
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