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Money transfers & apps

Complaint 22825587 USAA

Explained
Company
USAA
Product
Money transfer, virtual currency, or money service · International money transfer
From
Florida 34285
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 2, 2026Complaint received
  2. Jun 2, 2026Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Aug 27, 2026Money transfers & appsMoney was not available when promisedILExplainedYes
May 30, 2026Money transfers & appsMoney was not available when promisedSCMoney backYes
May 19, 2026Money transfers & appsMoney was not available when promisedORExplainedYes
Mar 24, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Feb 18, 2026Money transfers & appsMoney was not available when promisedGAExplainedYes
Jan 27, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Jan 22, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Nov 13, 2025Money transfers & appsMoney was not available when promisedVAExplainedYes
Nov 3, 2025Money transfers & appsMoney was not available when promisedCOExplainedYes
Sep 8, 2025Money transfers & appsMoney was not available when promisedFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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