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Money transfers & apps

Complaint 25880620 USAA

Explained
Company
USAA
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Illinois 60188
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 27, 2026Complaint received
  2. Aug 27, 2026Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Jun 2, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
May 30, 2026Money transfers & appsMoney was not available when promisedSCMoney backYes
May 19, 2026Money transfers & appsMoney was not available when promisedORExplainedYes
Mar 24, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Feb 18, 2026Money transfers & appsMoney was not available when promisedGAExplainedYes
Jan 27, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Jan 22, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Nov 13, 2025Money transfers & appsMoney was not available when promisedVAExplainedYes
Nov 3, 2025Money transfers & appsMoney was not available when promisedCOExplainedYes
Sep 8, 2025Money transfers & appsMoney was not available when promisedFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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