Complaint 2285040 Firstsource Business Process Services

Explained

Company: Firstsource Business Process Services
Product: Student loan · Federal student loan servicing
Issue: Dealing with my lender or servicer
Detail: Trouble with how payments are handled
From: Louisiana 70058
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint caused principally by actions of third party outside the control or direction of the company

Jan 11, 2017Complaint received
Jan 13, 2017Sent to Firstsource Business Process Services (2 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstsource Business Process Services complaints about dealing with my lender or servicer

Received	About	Issue	State	Answer	On time
Sep 15, 2016	Student loans	Dealing with my lender or servicerReceived bad information about my loan	MD	Explained	Yes
Jul 22, 2014	Student loans	Dealing with my lender or servicerDon't agree with fees charged	SC	Explained	Yes
Jun 26, 2014	Student loans	Dealing with my lender or servicerReceived bad information about my loan	MI	Explained	Yes
May 30, 2014	Student loans	Dealing with my lender or servicerReceived bad information about my loan	IL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works