Case file
Credit cards
Complaint 22947958 Encore Capital
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem canceling credit monitoring or identify theft protection service
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 5, 2026Complaint received
- Jun 5, 2026Sent to Encore Capital
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Encore Capital complaints about credit monitoring or identity theft protection services
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 24, 2026 | Credit cards | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | AR | In progress | Yes |
| Oct 21, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | PA | In progress | Yes |
| Sep 22, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | - | In progress | Yes |
| Sep 19, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | CA | Explained | Yes |
| Sep 5, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | IL | Explained | Yes |
| Sep 1, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | VA | Fixed | Yes |
| Aug 18, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | FL | Explained | Yes |
| Aug 11, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | LA | Explained | Yes |
| May 6, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | CA | Explained | Yes |
| Apr 8, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | CA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.