Case file
Credit cards
Complaint 30901695 Encore Capital
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with product or service terms changing
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 24, 2026Complaint received
- Oct 24, 2026Sent to Encore Capital
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Encore Capital complaints about credit monitoring or identity theft protection services
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 21, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | PA | In progress | Yes |
| Sep 22, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | - | In progress | Yes |
| Sep 19, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | CA | Explained | Yes |
| Sep 5, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | IL | Explained | Yes |
| Sep 1, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | VA | Fixed | Yes |
| Aug 18, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | FL | Explained | Yes |
| Aug 11, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | LA | Explained | Yes |
| Jun 5, 2026 | Credit cards | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | NV | Explained | Yes |
| May 6, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | CA | Explained | Yes |
| Apr 8, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | CA | Explained | Yes |
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