Case file
Mortgages
Complaint 22964986 Better Mortgage
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Changes in loan terms during the application process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 6, 2026Complaint received
- Jun 6, 2026Sent to Better Mortgage
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Better Mortgage complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 9, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | MD | Explained | No |
| Sep 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | FL | In progress | Yes |
| Jun 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | CO | Explained | Yes |
| Jun 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | PA | Explained | No |
| Jun 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | UT | Explained | No |
| Jun 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | NJ | Explained | Yes |
| May 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | MI | Explained | Yes |
| May 12, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | FL | Explained | Yes |
| Apr 20, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | IL | Explained | Yes |
| Apr 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | AZ | Explained | No |
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