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Case file

Credit reporting

Complaint 23055428 Citizens Bank

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Reporting company used your report improperly
From
Texas 77573
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 10, 2026Complaint received
  2. Jun 10, 2026Sent to Citizens Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about improper use of your report

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNJIn progressYes
Sep 8, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeINIn progressYes
Sep 7, 2026Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Aug 24, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNYIn progressYes
Aug 18, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNVExplainedYes
Aug 15, 2026Auto loans & leasesImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedYes
Jul 15, 2026Credit reportingImproper use of your reportReporting company used your report improperlyKYExplainedYes
Jul 3, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Jun 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Jun 2, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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