Complaint 23108246 Shellpoint Mortgage Servicing

Explained

Company: Shellpoint Mortgage Servicing
Product: Checking or savings account · Checking account
Issue: Managing an account
Detail: Banking errors
From: Ohio 44095
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jun 11, 2026Complaint received
Jun 11, 2026Sent to Shellpoint Mortgage Servicing
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about managing an account

Received	About	Issue	State	Answer	On time
Sep 5, 2025	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Sep 1, 2025	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Dec 18, 2023	Bank accounts	Managing an accountCashing a check	MA	Explained	Yes
Oct 12, 2023	Bank accounts	Managing an accountBanking errors	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works