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Student loans

Complaint 23157521 National Advisory Group

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Michigan 488XX
Filed by
Web
Company's answer
Untimely response
On time
No
  1. Jun 12, 2026Complaint received
  2. Aug 4, 2026Sent to National Advisory Group (53 days later)
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More National Advisory Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Aug 15, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledNYNo timely replyNo
Nov 8, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledCAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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