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Student loans

Complaint 5878415 National Advisory Group

No timely reply
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
New York 12189
Filed by
Web
Company's answer
Untimely response
On time
No
  1. Aug 15, 2022Complaint received
  2. Aug 29, 2022Sent to National Advisory Group (14 days later)
  3. AnsweredUntimely response

Untimely response: the company did not answer within the time allowed. The consumer's own description is not published with this record.

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More National Advisory Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jun 12, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMINo timely replyNo
Nov 8, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledCAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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