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Student loans

Complaint 4887792 National Advisory Group

Fixed
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
California 90033
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Nov 8, 2021Complaint received
  2. Jan 27, 2022Sent to National Advisory Group (80 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More National Advisory Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jun 12, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMINo timely replyNo
Aug 15, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledNYNo timely replyNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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