Case file
Credit cards
Complaint 23191118 Upgrade
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Other problem
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 13, 2026Complaint received
- Jun 13, 2026Sent to Upgrade
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Upgrade complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 19, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | IA | In progress | Yes |
| Sep 18, 2026 | Credit cards | Other features, terms, or problemsOther problem | VA | In progress | Yes |
| Aug 22, 2026 | Credit cards | Other features, terms, or problemsOther problem | CA | Explained | Yes |
| May 27, 2026 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| May 11, 2026 | Credit cards | Other features, terms, or problemsOther problem | VA | Explained | Yes |
| Feb 18, 2026 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Jan 20, 2026 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Oct 21, 2025 | Credit cards | Other features, terms, or problemsOther problem | NC | Explained | Yes |
| Oct 13, 2025 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Jul 24, 2025 | Credit cards | Other features, terms, or problemsOther problem | NJ | Explained | Yes |
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