Case file
Credit cards
Complaint 27709342 Upgrade
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with customer service
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Sep 19, 2026Complaint received
- Sep 19, 2026Sent to Upgrade
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Upgrade complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 18, 2026 | Credit cards | Other features, terms, or problemsOther problem | VA | In progress | Yes |
| Aug 22, 2026 | Credit cards | Other features, terms, or problemsOther problem | CA | Explained | Yes |
| Jun 13, 2026 | Credit cards | Other features, terms, or problemsOther problem | PA | Explained | Yes |
| May 27, 2026 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| May 11, 2026 | Credit cards | Other features, terms, or problemsOther problem | VA | Explained | Yes |
| Feb 18, 2026 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Jan 20, 2026 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Oct 21, 2025 | Credit cards | Other features, terms, or problemsOther problem | NC | Explained | Yes |
| Oct 13, 2025 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Jul 24, 2025 | Credit cards | Other features, terms, or problemsOther problem | NJ | Explained | Yes |
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