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Student loans

Complaint 2325707 Deutsche Bank

Explained
Product
Student loan · Non-federal student loan
Detail
Having problems with customer service
From
North Carolina 28078
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 3, 2017Complaint received
  2. Feb 8, 2017Sent to Deutsche Bank (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Deutsche Bank complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 26, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledVAExplainedYes
Jun 11, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsTXClosedNo
Apr 22, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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