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Student loans

Complaint 2404512 Deutsche Bank

Explained
Product
Student loan · Non-federal student loan
Detail
Trouble with how payments are handled
From
Virginia 22033
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 26, 2017Complaint received
  2. Mar 27, 2017Sent to Deutsche Bank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Deutsche Bank complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Feb 3, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceNCExplainedYes
Jun 11, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsTXClosedNo
Apr 22, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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