Complaint 2333146 U.S. Bank

Explained

Company: U.S. Bank
Product: Credit card
Issue: Rewards
From: California 93063
Filed by: Phone · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Feb 7, 2017Complaint received
Feb 10, 2017Sent to U.S. Bank (3 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about rewards

Received	About	Issue	State	Answer	On time
Apr 18, 2017	Credit cards	Rewards	GA	Fixed	Yes
Apr 12, 2017	Credit cards	Rewards	WA	Explained	Yes
Apr 5, 2017	Credit cards	Rewards	WA	Explained	Yes
Mar 20, 2017	Credit cards	Rewards	MN	Fixed	Yes
Feb 24, 2017	Credit cards	Rewards	IA	Fixed	Yes
Feb 19, 2017	Credit cards	Rewards	CA	Money back	Yes
Feb 14, 2017	Credit cards	Rewards	TX	Fixed	Yes
Feb 13, 2017	Credit cards	Rewards	TX	Fixed	Yes
Feb 13, 2017	Credit cards	Rewards	IL	Explained	Yes
Feb 7, 2017	Credit cards	Rewards	IA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works