Case file
Credit cards
Complaint 23477742 Truist
Explained- Product
- Credit card · Store credit card
- Detail
- Problem with fees
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 23, 2026Complaint received
- Jun 23, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about fees or interest
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Credit cards | Fees or interestProblem with fees | WV | In progress | Yes |
| Oct 21, 2026 | Credit cards | Fees or interestProblem with fees | GA | In progress | Yes |
| Sep 25, 2026 | Credit cards | Fees or interestProblem with fees | VA | In progress | Yes |
| Sep 9, 2026 | Credit cards | Fees or interestProblem with fees | FL | Money back | Yes |
| Aug 11, 2026 | Credit cards | Fees or interestProblem with fees | VA | Money back | Yes |
| Jul 21, 2026 | Credit cards | Fees or interestProblem with fees | WV | Explained | Yes |
| Jun 16, 2026 | Credit cards | Fees or interestProblem with fees | MD | Money back | Yes |
| Jun 9, 2026 | Credit cards | Fees or interestProblem with fees | FL | Money back | Yes |
| May 22, 2026 | Credit cards | Fees or interestProblem with fees | WV | Explained | Yes |
| May 22, 2026 | Credit cards | Fees or interestCharged too much interest | PA | Explained | Yes |
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