Complaint 23512822 Remitly

Explained

Company: Remitly
Product: Prepaid card · Payroll card
Issue: Problem with a purchase or transfer
Detail: Card company isn't resolving a dispute about a purchase or transfer
From: -
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jun 24, 2026Complaint received
Jun 24, 2026Sent to Remitly
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Remitly complaints about problem with a purchase or transfer

Received	About	Issue	State	Answer	On time
Jan 19, 2023	Prepaid & gift cards	Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer	CA	Money back	Yes
Jul 30, 2022	Prepaid & gift cards	Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer	OH	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works