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Case file

Prepaid & gift cards

Complaint 6458484 Remitly

Money back
Company
Remitly
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Card company isn't resolving a dispute about a purchase or transfer
From
California 90503
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Jan 19, 2023Complaint received
  2. Jan 19, 2023Sent to Remitly
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Remitly complaints about problem with a purchase or transfer

ReceivedAboutIssueStateAnswerOn time
Jun 24, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer-ExplainedYes
Jul 30, 2022Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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