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Case file

Prepaid & gift cards

Complaint 5827097 Remitly

Explained
Company
Remitly
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Card company isn't resolving a dispute about a purchase or transfer
From
Ohio 44106
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 30, 2022Complaint received
  2. Aug 12, 2022Sent to Remitly (13 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Remitly complaints about problem with a purchase or transfer

ReceivedAboutIssueStateAnswerOn time
Jun 24, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer-ExplainedYes
Jan 19, 2023Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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