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Debt collection

Complaint 23543671 Shellpoint Mortgage Servicing

Explained
Product
Debt collection · Mortgage debt
Detail
Didn't receive enough information to verify debt
From
Illinois 60655
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 24, 2026Complaint received
  2. Jul 9, 2026Sent to Shellpoint Mortgage Servicing (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about written notification about debt

ReceivedAboutIssueStateAnswerOn time
Sep 28, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtPANo timely replyNo
Sep 1, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtARNo timely replyNo
Jul 20, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtSCExplainedYes
Jun 18, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedNo
Jun 17, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedNo
Apr 22, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Mar 25, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtALExplainedYes
Mar 18, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNCExplainedYes
Feb 19, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputePAExplainedYes
Feb 12, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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