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Case file

Payday & personal loans

Complaint 2354586 Nelnet

Explained
Company
Nelnet
Product
Consumer Loan · Installment loan
From
New York 14219
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 21, 2017Complaint received
  2. Feb 24, 2017Sent to Nelnet (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Nelnet complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Sep 1, 2021Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMIExplainedYes
Feb 28, 2017Payday & personal loansManaging the loan or leaseOKExplainedYes
Apr 30, 2016Payday & personal loansManaging the loan or leaseVAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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