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Prepaid & gift cards

Complaint 2356333 American Express

Money back
Product
Prepaid card · General purpose card
From
Georgia 31907
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Feb 23, 2017Complaint received
  2. Feb 27, 2017Sent to American Express (4 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More American Express complaints about managing, opening, or closing account

ReceivedAboutIssueStateAnswerOn time
Apr 16, 2017Prepaid & gift cardsManaging, opening, or closing accountINMoney backYes
Apr 5, 2017Prepaid & gift cardsManaging, opening, or closing accountVAMoney backYes
Mar 6, 2017Prepaid & gift cardsManaging, opening, or closing accountWAMoney backYes
Mar 2, 2017Prepaid & gift cardsManaging, opening, or closing accountMAExplainedYes
Feb 2, 2017Prepaid & gift cardsManaging, opening, or closing accountMIExplainedYes
Jan 23, 2017Prepaid & gift cardsManaging, opening, or closing accountVAExplainedYes
Jan 13, 2017Prepaid & gift cardsManaging, opening, or closing accountVAExplainedYes
Jan 12, 2017Prepaid & gift cardsManaging, opening, or closing accountVAMoney backYes
Jan 4, 2017Prepaid & gift cardsManaging, opening, or closing accountSDExplainedYes
Dec 12, 2016Prepaid & gift cardsManaging, opening, or closing accountUTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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