Case file
Credit cards
Complaint 23602127 USAA
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Company closed your account
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 24, 2026Complaint received
- Jun 26, 2026Sent to USAA (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 20, 2026 | Credit cards | Closing your accountCan't close your account | MA | Explained | Yes |
| Oct 7, 2026 | Credit cards | Closing your accountCompany closed your account | GA | Explained | Yes |
| Oct 1, 2026 | Credit cards | Closing your accountCan't close your account | NM | Explained | Yes |
| Sep 21, 2026 | Credit cards | Closing your accountCompany closed your account | GA | Explained | Yes |
| Aug 21, 2026 | Credit cards | Closing your accountCan't close your account | AZ | Explained | Yes |
| Aug 17, 2026 | Credit cards | Closing your accountCompany closed your account | PR | Explained | Yes |
| Aug 10, 2026 | Credit cards | Closing your accountCompany closed your account | GA | Explained | Yes |
| Jun 7, 2026 | Credit cards | Closing your accountCompany closed your account | OK | Fixed | Yes |
| Jun 4, 2026 | Credit cards | Closing your accountCompany closed your account | OK | Fixed | Yes |
| May 2, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Explained | Yes |
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