Case file
Credit cards
Complaint 2371252 American Express
Explained- Product
- Credit card
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 3, 2017Complaint received
- Mar 7, 2017Sent to American Express (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about transaction issue
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 21, 2017 | Credit cards | Transaction issue | NY | Explained | Yes |
| Apr 11, 2017 | Credit cards | Transaction issue | MT | Explained | Yes |
| Apr 3, 2017 | Credit cards | Transaction issue | IL | Explained | Yes |
| Apr 3, 2017 | Credit cards | Transaction issue | VA | Fixed | Yes |
| Mar 27, 2017 | Credit cards | Transaction issue | FL | Explained | Yes |
| Mar 24, 2017 | Credit cards | Transaction issue | GA | Money back | Yes |
| Mar 22, 2017 | Credit cards | Transaction issue | CO | Explained | Yes |
| Mar 20, 2017 | Credit cards | Transaction issue | IL | Explained | Yes |
| Feb 27, 2017 | Credit cards | Transaction issue | TX | Explained | Yes |
| Feb 21, 2017 | Credit cards | Transaction issue | CA | Explained | Yes |
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