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Credit cards

Transaction issue

Consumers have filed 2,700 complaints about this, against 64 companies. The most complained-about is Citibank.

Companies with the most

All time.

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 21, 2017CitibankCredit cardsTransaction issueGAMoney backYes
Apr 21, 2017American ExpressCredit cardsTransaction issueNYExplainedYes
Apr 20, 2017Bank of AmericaCredit cardsTransaction issueILFixedYes
Apr 20, 2017BBVACredit cardsTransaction issueCOMoney backYes
Apr 20, 2017Capital OneCredit cardsTransaction issueILExplainedYes
Apr 20, 2017Army and Air Force Exchange ServiceCredit cardsTransaction issueTXExplainedYes
Apr 19, 2017USAACredit cardsTransaction issuePAExplainedYes
Apr 19, 2017Wells FargoCredit cardsTransaction issueGAExplainedNo
Apr 19, 2017Capital OneCredit cardsTransaction issueMDExplainedYes
Apr 19, 2017DiscoverCredit cardsTransaction issueNJExplainedYes
Apr 18, 2017Bank of AmericaCredit cardsTransaction issueIAExplainedYes
Apr 18, 2017Capital OneCredit cardsTransaction issueKYExplainedYes
Apr 17, 2017CitibankCredit cardsTransaction issueCAMoney backYes
Apr 17, 2017Barclays USCredit cardsTransaction issueVAExplainedYes
Apr 17, 2017Capital OneCredit cardsTransaction issueIAExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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