Case file
Credit cards
Complaint 2378076 Capital One
Fixed- Product
- Credit card
- Filed by
- Postal mail
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Mar 8, 2017Complaint received
- Mar 10, 2017Sent to Capital One (2 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Capital One complaints about customer service / Customer relations
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 18, 2017 | Credit cards | Customer service / Customer relations | OR | Explained | Yes |
| Apr 14, 2017 | Credit cards | Customer service / Customer relations | CA | Explained | Yes |
| Apr 14, 2017 | Credit cards | Customer service / Customer relations | CA | Explained | Yes |
| Apr 10, 2017 | Credit cards | Customer service / Customer relations | PA | Explained | Yes |
| Apr 7, 2017 | Credit cards | Customer service / Customer relations | TX | Explained | Yes |
| Apr 1, 2017 | Credit cards | Customer service / Customer relations | TN | Explained | Yes |
| Mar 23, 2017 | Credit cards | Customer service / Customer relations | VA | Explained | Yes |
| Mar 17, 2017 | Credit cards | Customer service / Customer relations | NJ | Money back | Yes |
| Mar 16, 2017 | Credit cards | Customer service / Customer relations | AZ | Explained | Yes |
| Mar 4, 2017 | Credit cards | Customer service / Customer relations | GA | Explained | Yes |
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