Case file
Credit cards
Complaint 2436638 Capital One
Explained- Product
- Credit card
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 14, 2017Complaint received
- Apr 14, 2017Sent to Capital One
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about customer service / Customer relations
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 18, 2017 | Credit cards | Customer service / Customer relations | OR | Explained | Yes |
| Apr 14, 2017 | Credit cards | Customer service / Customer relations | CA | Explained | Yes |
| Apr 10, 2017 | Credit cards | Customer service / Customer relations | PA | Explained | Yes |
| Apr 7, 2017 | Credit cards | Customer service / Customer relations | TX | Explained | Yes |
| Apr 1, 2017 | Credit cards | Customer service / Customer relations | TN | Explained | Yes |
| Mar 23, 2017 | Credit cards | Customer service / Customer relations | VA | Explained | Yes |
| Mar 17, 2017 | Credit cards | Customer service / Customer relations | NJ | Money back | Yes |
| Mar 16, 2017 | Credit cards | Customer service / Customer relations | AZ | Explained | Yes |
| Mar 8, 2017 | Credit cards | Customer service / Customer relations | AZ | Fixed | Yes |
| Mar 4, 2017 | Credit cards | Customer service / Customer relations | GA | Explained | Yes |
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