Case file
Credit cards
Complaint 2391424 Capital One
Explained- Product
- Credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 16, 2017Complaint received
- Mar 16, 2017Sent to Capital One
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about customer service / Customer relations
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 18, 2017 | Credit cards | Customer service / Customer relations | OR | Explained | Yes |
| Apr 14, 2017 | Credit cards | Customer service / Customer relations | CA | Explained | Yes |
| Apr 14, 2017 | Credit cards | Customer service / Customer relations | CA | Explained | Yes |
| Apr 10, 2017 | Credit cards | Customer service / Customer relations | PA | Explained | Yes |
| Apr 7, 2017 | Credit cards | Customer service / Customer relations | TX | Explained | Yes |
| Apr 1, 2017 | Credit cards | Customer service / Customer relations | TN | Explained | Yes |
| Mar 23, 2017 | Credit cards | Customer service / Customer relations | VA | Explained | Yes |
| Mar 17, 2017 | Credit cards | Customer service / Customer relations | NJ | Money back | Yes |
| Mar 8, 2017 | Credit cards | Customer service / Customer relations | AZ | Fixed | Yes |
| Mar 4, 2017 | Credit cards | Customer service / Customer relations | GA | Explained | Yes |
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