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Mortgages

Complaint 2386105 Citizens Bank

Explained
Product
Mortgage · Conventional adjustable mortgage (ARM)
From
Illinois 60467
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 14, 2017Complaint received
  2. Mar 15, 2017Sent to Citizens Bank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citizens Bank complaints about loan servicing, payments, escrow account

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017MortgagesLoan servicing, payments, escrow accountILExplainedYes
Apr 17, 2017MortgagesLoan servicing, payments, escrow accountPAExplainedYes
Apr 17, 2017MortgagesLoan servicing, payments, escrow accountTNMoney backYes
Apr 12, 2017MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Apr 11, 2017MortgagesLoan servicing, payments, escrow accountOHExplainedYes
Mar 28, 2017MortgagesLoan servicing, payments, escrow accountPAMoney backYes
Mar 13, 2017MortgagesLoan servicing, payments, escrow accountMIExplainedYes
Mar 8, 2017MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Mar 8, 2017MortgagesLoan servicing, payments, escrow accountFLMoney backYes
Mar 8, 2017MortgagesLoan servicing, payments, escrow accountFLMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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